Service
Service No. 06

Tile Installation & Repair

Grout lines you'd frame.

Tile is unforgiving. We flatten substrates to industry tolerance, dry-lay every layout, and back-butter every large-format piece so what you see is dead flat and dead level.

Tile Installation & Repair
Timeline
3 days – 3 weeks
Service area
Acton, MA & Greater Boston
Licensed
MA CSL & HIC
Why us

Why owners choose us.

Substrate flattened to ANSI

Self-leveling or floating as needed — required for large-format.

Dry-lay every job

Cuts planned to focal points, no slivers at doors or corners.

Back-buttered large format

95%+ mortar coverage checked with periodic tile lifts.

Movement joints where required

Per TCNA spec — the reason your grout doesn't crack.

Scope

What's included.

  • Floor tile & radiant heat sub-floors
  • Full shower & wet-wall assemblies
  • Backsplashes and feature walls
  • Large-format slab installation
  • Regrouting and tile repair
  • Waterproofing membranes
Method

A repeatable process.

Every project runs through the same four stages so nothing is improvised on your dime.

  1. 01

    Substrate

    Flatten to ANSI tolerance; add uncoupling or waterproofing membranes as needed.

  2. 02

    Layout

    Dry-lay to plan cuts around focal points and avoid slivers at edges.

  3. 03

    Set

    Correct trowel size, back-butter, and lippage checks as we go.

  4. 04

    Grout & Seal

    Grouted, sealed, and calibrated for expansion joints.

Materials

What we specify.

Spec
Porcelain, ceramic & natural stone
Spec
Schluter Kerdi & Ditra membranes
Spec
Laticrete & Mapei setting systems
Spec
Epoxy & urethane grouts
Portfolio

Selected work.

24x48 porcelain, book-matched
24x48 porcelain, book-matched
Herringbone marble floor
Herringbone marble floor
Handmade zellige backsplash
Handmade zellige backsplash
Client — Newton — kitchen floor
"Five years, three kids, one dog. The floor still looks new."
Rachel S.
Questions

Frequently asked.

Can you save cracked tiles?
Individual tiles can usually be swapped if we have matching stock; hairline grout cracks are repairable.
Do I need heated floors?
On bathroom stone and porcelain, most clients say yes after one winter.
How long before we can walk on it?
24 hours for foot traffic; 72 for heavy loads and grout cure.
Start

Ready to build?
Let's talk.